May 2026
Food Safety at Our Restaurants — What You Should Know
At Broast Sara, we believe serving delicious food is only half the equation. The other, more important half, is serving completely safe and clean food. Our commitment to food safety is not just a routine procedure; it is the cornerstone of our customers' trust in Madinah.
1. Hazard Analysis Critical Control Point (HACCP)
We are among the first broast restaurants in Madinah to strictly adopt the global HACCP system. This system tracks every step of food preparation, starting from receiving fresh chicken, through storage and cooling, all the way to frying and serving. We constantly measure the temperature of the chicken and oil to ensure the elimination of any bacteria and provide a risk-free cooking environment.
2. We Never Compromise on Oil Quality
Oil is the lifeblood of perfect broast. In Sara's kitchens, we use high-quality vegetable oils free of trans fats. More importantly, oil quality is checked and changed on a strict schedule using precise measurement tools to ensure it never reaches the oxidation stage. This is what makes our chicken crispy, light on the stomach, and golden every time.
3. Staff Personal Hygiene Protocols
Advanced technology and equipment are not enough without a trained and responsible team. All our kitchen staff undergo continuous food safety training. We enforce strict policies for handwashing, wearing gloves and hairnets, and we sanitize preparation stations periodically throughout working hours to prevent cross-contamination.
Discover your nearest branch via the Locations Guide, or browse our Menu to order now.
Frequently Asked Questions about Food Quality
Is the chicken you use frozen?
Not at all. We exclusively use fresh local chicken supplied daily, ensuring significantly better flavor and texture than imported frozen chicken.
How do you handle customer complaints?
We take every comment seriously. If your order does not meet our standards, the branch manager handles the matter immediately to ensure your complete satisfaction and safety.

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